"I was recommended Our Journey by a good friend 15 months ago. It is a small family owned and run business. The marvellous people involved will go absolutely out of their way to give anyone that requires assistance or support.
This relatively young organisation should be immensely proud of their achievements thus far. As for myself, being permanently wheelchair bound, I was given a team of four wonderful support workers, who now assist me with cooking, meal preparation, physio therapy and everyday chores as well as social outings that include bingo.
They are truly beautiful people."
"We have been using Karl from Our Journey for the past twelve months as support for our autistic son and we can’t speak highly enough of his caring nature.
We have really noticed that our son is coming out of his comfort zone, thanks to the thoughtful encouragement of his support and we look forward to seeing continued improvements."
"Ali and the team at Our Journey have been an absolute God send for our family. The level of support, understanding and care given to my child has been consistently outstanding.
Nothing has ever been too hard. Any bumps in the support journey have been dealt with in a very timely and “can do” manner, with amazing consultation meetings, empathy and flexibility. I cannot fault the service! If I could add glitter, party poppers and a little dance, I would!
Again, thank you so much to our support team, you’re the BEST!"
"Ali and her team at Our Journey are truly wonderful.
They have provided exceptional support not only to my daughter as their client but also to me as well.
We are so grateful for all of the care they show."
"For the past three years, Ali and Karl have been an absolute blessing to our family. Providing respite care is about so much more than just watching a child; it’s about building trust, and they have done exactly that.
From day one, they welcomed my son with open arms, and today, he loves them just like family. As a parent, leaving your child in someone else’s care can be incredibly stressful. However, Ali and Karl give me the priceless gift of complete peace of mind.
I know without a doubt that he is safe, care for, and genuinely happy whenever he is with them. They are in integral part of our support system."
"We have been with Our Journey for years. We weren’t sure about having support in the home initially to support our daughter. However, its been the best decision we have made for her. She has evolved so much because of the support that’s been given.
We would highly recommend Our Journey, also for the care and consideration they give."
" I have a daughter with Severe Autism.
My daughter requires one on one care and respite. We've tried many organisations, however, Our Journey has changed our lives with their loving, caring and professional support.
Ali made an effort to meet our Daughter several times before they commenced working together to provide respite.
That was a very good thing to do as my daughter became familiar with them and it made everything so much better.
I would highly recommend Our Journey, they are all about helping their clients and their families."
"Our Journey owners ALI and Karl and my support team have done so much for me. They are all my family. I have met people like them, and they are all one in a million. There is no one out there like them. They are always there when I need them."
" We have been very pleased with the support we have received through Our Journey. We have appreciated their willingness to support in a way that suits our family’s needs. They have been flexible, supportive and willing to accommodate our particular needs which continue to change and evolve.
By providing new experiences they have enriched our lives and encouraged more involvement and participation in family life."
"We have been with Our Journey for 9 months and are incredibly grateful for the support and care they have provided to our son. From the very beginning, they have treated him with kindness, patience, and genuine understanding of his individual needs.
The staff are professional, compassionate, and dedicated to helping him build confidence, develop new skills, and reach his potential. They take the time to celebrate his achievements, no matter how big or small, and always communicate openly with our family.
The positive impact they have had on our son’s growth, and wellbeing has been truly remarkable. We’ve seen increased confidence, improved communication, and a greater willingness to engage with the world around him.
As parents, knowing our son is supported by people who genuinely care gives us enormous peace of mind. We highly recommend this company to any family looking for high-quality, compassionate autism support. Thank you for everything you do—you’ve made a real difference in our son’s life and in ours."
" I have been a client with Our Journey from early 2025. My support team has been amazing, they are always punctual, understanding, caring, and reliable. With all the help I've had with my therapy and support I have made a steady progress towards my recovery.
I am truly grateful for all that Ali and Karl and their team provide. I would highly recommend their services. "
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